Shipping Information

 

How long does shipping take?

Each brand on our marketplace has different shipping times and costs.

All shipping information is displayed on each product page and is also displayed in your cart.

What does [PRE-ORDER] mean?

Items that are noted as [PRE-ORDER] are handmade-to-order by the brand. If you see this tag on an item, it typically means that you will have to wait longer for that item to ship to you.

The exact shipping time will be noted on the product page and is also displayed in your cart.

Has my order shipped?

You will receive a shipping confirmation email with tracking once your order has shipped.

Please note that each brand on our marketplace has different shipping times and costs. Some brands can take up to 3 weeks to ship since their items are handmade-to-order.

If your order is past the estimated shipping time listed for the product, please send us an email at support@lowheads.zendesk.com and we will look into what is causing the delay.

How much is shipping?

Each brand on our marketplace has different shipping costs.

Shipping costs are displayed on each product page and are also displayed in your cart.

Will I get a tracking number for my order?

Yes, all orders will receive a shipping confirmation email with tracking once the order has shipped.